Please go to the Tools tab of Outlook 2016 for Mac and click the Sync Errors button to see if you can see any related sync errors. We may also try to right click on your Inbox and select Empty Cache to see if it helps. This will r eplace messages in this folder with the messages from the server. Discusses that items contain errors in the Sync Issues folder when you use Outlook 2013 or Outlook 2010 together with an Exchange Server 2013 or Exchange Server 2010 mailbox. Provides a resolution. Sync Issues folder for Outlook contains warnings such as 'Synchronization of some deletions failed'.
URL: This article shows how to enable logging in Outlook 2011 for Mac and Outlook 2016 for Mac. Overview Outlook for Mac gives an ability to capture behavior of the following Outlook features:. AutoDiscover service. Microsoft Exchange (folder and item synchronization). Microsoft Exchange Calendar. LDAP transactions In Outlook 2016 for Mac version 15.12.3 and later versions, there is an additional list of features that are also logged:. Database.
IMAP. Network Connections. Import. Upgrade. Sync How to enable logging Outlook 2011 for Mac.
On the Window menu, click Error Log. In the Error window, click Gear icon. Select the Turn on logging for troubleshooting option, and then click OK. Close the Error window.
Outlook 2016 for Mac. On the Window menu, click Sync Errors. In the Sync Errors window, click the Gear icon. Select the Turn on logging for troubleshooting option, and then click OK. Close the Sync Errors window. Once logging is enabled, you should reproduce the issue and then disable logging by returning to Errors window and switching off logging option.
If you want to capture issues that occur when Outlook starts or issues with Autodiscover, then you need to restart Outlook once logging was enabled. NOTE: It is very important to disable logging once you have reproduced the issue or finished troubleshooting. If logging is not switched off, the log files size will continue to increase and may occupy all free hard-drive disk space. If you need to leave logging enabled for several hours (or days) make sure that you have enough amount of free hard-drive disk space. Where logs are stored Log files location is different depending on the edition and version of Outlook for Mac in which the logs were being collected.